How do I return a defective camera, no response from support

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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EnigmaPrime
Posts: 14
Joined: Sun Jan 31, 2016 9:02 pm

How do I return a defective camera, no response from support

Post by EnigmaPrime »

I have tried everything to remedy my camera not turning left.

I have also opened a ticket a week ago with no response.

I need to know how to return a defective camera & have it replaced.
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Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: How do I return a defective camera, no response from sup

Post by Melvin »

Hello EnigmaPrime,

For replacement, please contact our RMA or technical support team by phone or email.

https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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webrider
Posts: 5
Joined: Mon Mar 28, 2016 6:29 pm

Re: How do I return a defective camera, no response from sup

Post by webrider »

Does the camera return back to center azimuth rotation during the power on calibration?
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