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Technical Support Inquiries
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For questions regarding Amcrest IP Camera, DVR, or NVR technical support:
https://amcrest.com/amcrestsupport/ -
To request a DVR/NVR password reset:
https://amcrest.com/password/ -
For questions regarding Amcrest Cloud technical support:
https://amcrest.com/cloudsupport/ -
For questions regarding Amcrest Smart Home technical support:
https://amcrest.com/smarthomesupport/ -
For questions regarding Amcrest GPS Technical support
https://amcrest.com/gpssupport/ -
For questions regarding all other Amcrest products, excluding software:
https://amcrest.com/othersupport/
Shipping inquiries
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For questions related to shipping [email protected]
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Or for tracking a package from Amcrest.com https://amcrest.com/trackshipping/
RMA inquiries
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To request an RMA for a refund or a replacement under warranty, please fill out the form at https://amcrest.com/rma/
Marketing Inquiries
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For questions regarding Amcrest Marketing [email protected]
General Sales Inquiries
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For questions related to making a purchase or customer support [email protected]
Billing Inquiries
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For questions related to Billing support
https://amcrest.com/billing-support/
Authorized Dealer Sales Inquiries
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For questions related to our Authorized Dealer Program and business related inquires
[email protected]
Amazon UK Inquiries
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If you purchased from Amazon UK, please contact us at [email protected]
Call US
8 AM - 7:30 PM CST Monday - Friday
9 AM - 5.30 PM CST On Weekends
Hours of Operation for Shipping, RMA, and Sales:9 AM - 5 PM CST Monday - Friday
Amcrest Phone Numbers
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Toll Free : 888.212.7538
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International : +1-713-893-8956
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USA : 713-893-8956
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Canada : +1-437-888-0177
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UK : +44-203-769-2757
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Spain | Espana : +34 (902) 042513
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