Email US

• Technical Support Inquiries
• For questions regarding Amcrest IP Camera, DVR, or NVR technical support:
https://amcrest.com/amcrestsupport


• To request a DVR/NVR password reset:
https://amcrest.com/password


• For questions regarding Amcrest Cloud technical support:
https://amcrest.com/cloudsupport


• For questions regarding Amcrest Smart Home technical support:
https://amcrest.com/smarthomesupport


• For questions regarding Drone technical support:
https://amcrest.com/dronesupport


• For questions regarding Amcrest GPS Technical support
https://amcrest.com/gpssupport


• For questions regarding all other Amcrest products, excluding software:
https://amcrest.com/othersupport


• Shipping inquiries
• For questions related to shipping
[email protected]
• Or for tracking a package from Amcrest.com
https://amcrest.com/trackshipping


• RMA inquiries
• To request an RMA for a refund or a replacement under warranty, please fill out the form at
www.amcrest.com/rma


• Marketing Inquiries
• For questions regarding Amcrest Marketing
[email protected]


• General Sales Inquiries
• For questions related to making a purchase or customer support
[email protected]


• Billing Inquiries
• For questions related to Billing support
https://amcrest.com/billing-support


• Authorized Dealer Sales Inquiries
• For questions related to our Authorized Dealer Program and business related inquires
[email protected]


• Amazon UK Inquiries
• If you purchased from Amazon UK, please contact
us at [email protected]crest.com

Call US

• Hours of Operation for Technical Support:
• 8 AM - 7:30 PM CST Monday - Friday
• 9 AM - 5.30 PM CST On Weekends


• Hours of Operation for Shipping, RMA, and Sales:
• 9 AM - 5 PM CST Monday - Friday


• Amcrest Phone Numbers


• Toll Free : 888.212.7538


• International : +1-713-893-8956


• USA : 713-893-8956


• Canada : +1-437-888-0177


• UK : +44-203-769-2757


• Spain | Espana : +34 (902) 042513

• 
• 
• customer service