camera goes offline constantly

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
mromamcrest
Posts: 49
Joined: Mon Apr 22, 2019 9:55 am

Re: camera goes offline constantly

Postby mromamcrest » Fri Jul 19, 2019 1:00 pm

kkaresz ,

Thank you for the feedback. Depending on the setup chosen, internet may not be necessary. Please note that without internet you lose all remote capabilities. Our most common connection methods involve using P2P which is why the internet is necessary.

However if you choose not to use these methods there are other options under IP Domain to allow access to the camera with out using P2P. The article below will go over the process on how to access your camera offline(without internet access.

https://support.amcrest.com/hc/en-us/ar ... ra-Offline

for any additional assistance, please reach out to us at [email protected].

mfd229
Posts: 4
Joined: Tue Jul 02, 2019 3:14 pm

Re: camera goes offline constantly

Postby mfd229 » Sun Jul 21, 2019 5:10 pm

Make sure you have a static IP address.

Robby72
Posts: 1
Joined: Wed Jul 24, 2019 12:11 pm

Re: camera goes offline constantly

Postby Robby72 » Wed Jul 24, 2019 12:33 pm

My cameras was working before and then two camera's stop working. I asked the amcrest support and they were able to fix it back to working and then after 14 hrs. it stop working again(2). I am using NVR 4108 8 channel, and 5 4K 8 Megapixel ip Turret PoE outdoor camera, all wired with ethernet cable.


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