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How do I return a defective camera, no response from support

Posted: Sun Mar 27, 2016 1:44 pm
by EnigmaPrime
I have tried everything to remedy my camera not turning left.

I have also opened a ticket a week ago with no response.

I need to know how to return a defective camera & have it replaced.

Re: How do I return a defective camera, no response from sup

Posted: Mon Mar 28, 2016 10:47 am
by Melvin
Hello EnigmaPrime,

For replacement, please contact our RMA or technical support team by phone or email.

https://amcrest.com/contacts

Re: How do I return a defective camera, no response from sup

Posted: Mon Mar 28, 2016 7:26 pm
by webrider
Does the camera return back to center azimuth rotation during the power on calibration?