Page 1 of 1

Stop logging me out every coupld days

Posted: Tue Feb 16, 2021 7:08 pm
by ndipiazza
Hi Amcrest. I love your video doorbell. Best in the market. RTSP feed is exactly what i need.

The smart phone app "Amcrest Smart Home" - it's amazing as well.

One key issue - it keeps logging me out every couple days, and doesn't even tell me that it did it.

1) How do I get it to stop logging me out so frequently?
2) How do I get it to tell me when it's logged out with a notification so that I can take action and log in again?

I need the notifications.

Re: Stop logging me out every coupld days

Posted: Wed Jun 09, 2021 7:17 am
by Tjboil
I will second this. Am I doing something wrong? It’s very frustrating.

Re: Stop logging me out every coupld days

Posted: Thu Jun 10, 2021 9:39 am
by jack7

Re: Stop logging me out every coupld days

Posted: Mon Jan 23, 2023 4:24 pm
by atxpop
Mine logs me out and I cannot find any place in the app to enable fingerprint or facial login...