weird bug logging in through Xprotect

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shaunthasheep
Posts: 9
Joined: Wed Jan 22, 2025 7:43 pm

Re: weird bug logging in through Xprotect

Post by shaunthasheep »

Yeah that sums it up. Despite changing the password in AVP, the only password that works in the 3rd party apps is the password admin, and not the one I changed it too.
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Revo2Maxx
Site Admin
Posts: 6762
Joined: Sat Jun 15, 2019 3:05 pm

Re: weird bug logging in through Xprotect

Post by Revo2Maxx »

Talking with Amcrest it seems there is no Ticket made for this. So you will want to get a ticket setup so they can get more info to correct this and help you out for a solution..

Here is a link to the ticket system
https://amcrest.com/amcrestsupport
Be Safe.
shaunthasheep
Posts: 9
Joined: Wed Jan 22, 2025 7:43 pm

Re: weird bug logging in through Xprotect

Post by shaunthasheep »

I am emailing someone about it already so there might be one now?
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Revo2Maxx
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Posts: 6762
Joined: Sat Jun 15, 2019 3:05 pm

Re: weird bug logging in through Xprotect

Post by Revo2Maxx »

Ticket there would be a ticket number. But ok hope you get it worked out. Was just trying to help.

Be safe.
Be Safe.
shaunthasheep
Posts: 9
Joined: Wed Jan 22, 2025 7:43 pm

Re: weird bug logging in through Xprotect

Post by shaunthasheep »

Cynthia M is helping me and trying to to reproduce the problem.
Thanks for the help
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