Smart Play doesn't play whole dav file

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lubowsky
Posts: 13
Joined: Sun Dec 20, 2015 10:38 pm

Smart Play doesn't play whole dav file

Post by lubowsky »

I have my camera set up to push the videos and pictures to an FTP server. In order to view the videos, I installed the Smart Play application. So now I can download the .dav files from my FTP server and play them. But what I noticed is that Smart Play only plays the last 20 seconds or so of each file.

For example, one of my files is named "23.05.56-23.06.40[M][0@0][0].dav". When I play this in Smart Play, it begins at 23:06:20 instead of 23:05:56. What setting did I miss?

Thank you!
lubowsky
Posts: 13
Joined: Sun Dec 20, 2015 10:38 pm

Re: Smart Play doesn't play whole dav file

Post by lubowsky »

It looks like the issue may be with differences between what gets recorded to the MicroSD card and what gets recorded to a remote FTP server. I started a different thread for this here: https://amcrest.com/forum/recording-to- ... -t473.html
rusman
Posts: 2
Joined: Sun Sep 04, 2016 1:21 pm

Re: Smart Play doesn't play whole dav file

Post by rusman »

Hello,
I have the experienced similar issue today. I have a recording saved to my local PC from amcrest 1080P IP camera. The recording is for about 14-15 hours. The size of the saved *.dav file is almost 4GB. The problem is I could see only the first about six hours and then the view is stopped. Moreover, now I can watch only the first 2.5 hours instead of 6 hours before! :o I have not changed anything with the file.
Can someone suggest a better software to view *.dav files, as Smart Play apparently has issues and thus cannot be used for a surveillance purposes!

Regards,

Rusman
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Smart Play doesn't play whole dav file

Post by Melvin »

Hello,

You can try installing the KLite codec pack and this will have a video player as well as the required codecs to play the video from other video players as well. This is a third party software and not proprietary from us, so we are not responsible for any issues related to this program.

http://filehippo.com/download_klite_cod ... 7f561a4eba
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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rusman
Posts: 2
Joined: Sun Sep 04, 2016 1:21 pm

Re: Smart Play doesn't play whole dav file

Post by rusman »

[quote="Melvin"]Hello,

"You can try installing the KLite codec pack and this will have a video player as well as the required codecs to play the video from other video players as well."

How will this help with the file? I can play it but not the whole.
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