Model: IP2M-841B
I've configured email notification with both gmail and outlook.com (live).
Both successfully test, but then every subsequent test fails. I've tried rebooting the system and re-entering my config many many times.
live settings:
server:smtp.live.com
port: 587 (also tried 25)
username: [email protected]
sender: [email protected]
subject: Cam Notification
interval: 100 (I've also tried 0)
Keep Alive: not checked
What am I doing wrong?
Email notification works first time then never again
Re: Email notification works first time then never again
Hello,
Please try the below suggestion make sure all the settings mentioned are the way it should be.This is for Gmail.
Thanks to Oendaril for the hint about adding the snapshot checkboxes. What I discovered was that I had unchecked the "Attachment" checkbox by "Subject" in SMTP(Email). I had just wanted a notification, I did not really want an attachment. However, Amcrest requires this snapshot/attachment checkboxes be enabled for it to send the email notification. I have to say, the snapshot is not very large in size and it does add value.
The final trick was that I had to try another email address. For some reason, the internal amcrest settings must have gotten confused for gmail. So even though test messages were getting through, the motion event email was not. So I temporarily set my email to my yahoo account. And voila, motion event emails started coming through. When I reset back to my original gmail account, voila, motion event emails started coming through.
Interesting to note. For both test emails and motion event emails, Yahoo has a 3 minute delay. Gmail is almost instantaneous.
These are the details of my settings.
Under Network>SMTP(Email)
update all fields appropriate to your email account
for gmail, I used smtp.gmail.com,465,<username>@gmail.com,<mypassword>,<username>@gmail.com,SSL,<Home Amcrest Motion Alert> for subject
I had to check the Attachment box, apparently this is tightly coupled to requiring the snapshot checkbox being set as well
I could not get the email notification to work until I checked this attachment box
I also added 2 recipient emails
I did not enable the Keep Alive checkbox
Under Event>Video Detection
I enabled Schedule and Setup my desired time ranges
I set my detection area
I selected both the "Send Email" and the "Snapshot" checkboxes
per Oendaril's hint, I knew I had to set this "Snaphot" checkbox too
I left the other fields defaulted to their factory values
Under Storage>Schedule
I made sure that both the "Record Schedule" and "Snapshot Schedule" were aligned with the times that I wanted to detect motion events
For me, I just left the factory defaults of storage available 24/7
I control the motion event collection times through the Event>Video Detection
Please try the below suggestion make sure all the settings mentioned are the way it should be.This is for Gmail.
Thanks to Oendaril for the hint about adding the snapshot checkboxes. What I discovered was that I had unchecked the "Attachment" checkbox by "Subject" in SMTP(Email). I had just wanted a notification, I did not really want an attachment. However, Amcrest requires this snapshot/attachment checkboxes be enabled for it to send the email notification. I have to say, the snapshot is not very large in size and it does add value.
The final trick was that I had to try another email address. For some reason, the internal amcrest settings must have gotten confused for gmail. So even though test messages were getting through, the motion event email was not. So I temporarily set my email to my yahoo account. And voila, motion event emails started coming through. When I reset back to my original gmail account, voila, motion event emails started coming through.
Interesting to note. For both test emails and motion event emails, Yahoo has a 3 minute delay. Gmail is almost instantaneous.
These are the details of my settings.
Under Network>SMTP(Email)
update all fields appropriate to your email account
for gmail, I used smtp.gmail.com,465,<username>@gmail.com,<mypassword>,<username>@gmail.com,SSL,<Home Amcrest Motion Alert> for subject
I had to check the Attachment box, apparently this is tightly coupled to requiring the snapshot checkbox being set as well
I could not get the email notification to work until I checked this attachment box
I also added 2 recipient emails
I did not enable the Keep Alive checkbox
Under Event>Video Detection
I enabled Schedule and Setup my desired time ranges
I set my detection area
I selected both the "Send Email" and the "Snapshot" checkboxes
per Oendaril's hint, I knew I had to set this "Snaphot" checkbox too
I left the other fields defaulted to their factory values
Under Storage>Schedule
I made sure that both the "Record Schedule" and "Snapshot Schedule" were aligned with the times that I wanted to detect motion events
For me, I just left the factory defaults of storage available 24/7
I control the motion event collection times through the Event>Video Detection
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plastic101
- Posts: 9
- Joined: Mon Mar 21, 2016 10:10 am
Re: Email notification works first time then never again
Are you hardwired? If so, check the box to enable WIFI, just for fun, then try again...
Re: Email notification works first time then never again
Anybody ever find a solution to this? I have the same problem. Notification worked for a day or so and then quit. I've tried reinstalling the app, re-adding cameras (I have 3), updating firmware. Is there some problem with notification being set for more than 1 camera? I've tried everything that has been mentioned in the forum and elsewhere - all the combinations of alarm, motion detect, push notifications, but never had more than 1 camera push notifications, and then only for a day or so.
Re: Email notification works first time then never again
I have the same problem. Email stop sending notifications after few times it sent. I check some settings and I found out while my notification settings is ON the SCHEDULE on the EVENT setting is empty. I'm not sure how this happened. So after entering input on the SCHEDULE it start sending email notification again. One thing weird is when I disable the email notification and when I turn it back on the SCHEDULE got deleted and I have to enter again to start receiving notifications. I tried this several time and this always happened (its a bug).
Re: Email notification works first time then never again
Hello,
If you disable the motion detection from the phone app and the alerts stops after that , login to the web interface of the camera from a PC and ensure that the schedule for motion detection is set properly. Sometimes after disabling motion from the app, it affects the Event schedule and creates a problem.
If you disable the motion detection from the phone app and the alerts stops after that , login to the web interface of the camera from a PC and ensure that the schedule for motion detection is set properly. Sometimes after disabling motion from the app, it affects the Event schedule and creates a problem.
Re: Email notification works first time then never again
Any solution to this problem?