Changed routers and can't connect to Wifi anymore

[mrguess85]

I recently had a change in internet plans and resulted in a change in routers. Now I can't connect my 1080p cameras to my wifi anymore. Setting up with wifi doesn't work, and setting up with ethernet does until I get to the point where I disconnect ethernet.

[Revo2Maxx]

Fastest and easiest way is to do a factory Reset..

However having access to the Cable connection. Connect to the WebUI, then Setup, Then network, Then change Wired to Wireless.. You will want to Change the Connection type to DHCP in there and press save seeing your on cable connection at that point not much will happen (that is good)
Now you will want to look at the left under Network and go to Wifi, Then you will want to click on Search if it didn't pull up the list already. If it did pull the list then you will want to click the right SSID for your wifi.. Then it will ask you for a Password and once you save/apply or what ever the option is to save it. IT should start to connect and say it is Connected and at this time you can take the cable off the camera and it should connect VIA Wifi

[mrguess85]

Thank you for the reply. A factory reset got everything working.

[Martin6570]

I have the same problem. I did as you explained and it worked. Thanks a lot for the useful explanation

[WildWilly]

I have the same problem. I logged into the camera and saved DHCP vs the static IP I was using (new router uses different IP address range) before switching over to the new router. After factory reset via button push/hold, I cannot connect to the camera via Wi-Fi with the new router, even when set to 2.4 GHz. The high-mounted camera is very difficult to get to and its LAN port would only be accessible by dismounting the camera, if at all. I had to fish the power wire and don't recall how much length is there to pull out from the mount for accessing the ethernet port.

Is there a way to force a Wi-Fi connection? The only thing I can easily control is camera power.

[Pogo]

If the camera default IP settings are indeed set to DHCP, you should only need to power cycle them to initiate DHCP discover for new IP address assignments from the new router's DHCP server. They may need to be kick-started a couple of times before acknowledging the new network or left unpowered for a few minutes if there is any onboard retention capability for the IP configuration.

If they are set to static and still retaining their old addresses you should be able to set up a temporary arrangement to re-access them via app or web browser to change the setting to DHCP. (Do this with no DHCP server active for that address range.) Then either reboot via this temporary connection on the old address range or power cycle them to get address assignments from the new router/DHCP server -- wifi or wired. It's basically the same thing you would need to do up a ladder or if you took the cameras down and did it on the kitchen table.

The exception would obviously be if they require QR code authorization to change networks or other associated parameters.