Amcrest View not compatible with MetroPCS Android 5.2.1

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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PapaGoose
Posts: 2
Joined: Mon May 16, 2016 6:34 pm

Amcrest View not compatible with MetroPCS Android 5.2.1

Post by PapaGoose »

No matter what I try Amcrest View Pro or Lite GooglePlay's store indicates that the apps aren't compatible with my LG Leon.

Android 5.2.1
Security patch 2016-03-01
Build lmy47v
Kernel 3.10.49
Software version ms34510h

The View "Pad" apps will install and seem to work, but are VERY difficult to use on a small screen when they are meant for a tablet.

I can't use any of the desktop/web based access for the camera I've purchased as the plugin for Chrome doesn't work and flags security warnings on Kaspersky. Doesn't work with Mozilla or the Microsoft Edge browser.

Tech support via email and phone hasn't been able to offer a solution.

These are nice cameras but it seems that the software is a real let down. :cry:
PapaGoose
Posts: 2
Joined: Mon May 16, 2016 6:34 pm

Re: Amcrest View not compatible with MetroPCS Android 5.2.1

Post by PapaGoose »

Seems this is a GooglePlay store issue with marking what should be compatible devices as incompatible.

Support was kind enough to keep looking into the issue and provided a link to side load (manually install) the app outside of the GooglePlay store.

Seems to work now :)
ksp01
Posts: 22
Joined: Sat May 14, 2016 4:09 pm

Re: Amcrest View not compatible with MetroPCS Android 5.2.1

Post by ksp01 »

Thanks for posting your solution. I think I had the same issue trying to install the app on my tablet last week, so this information will help when I have an opportunity to try again.
Amcrest IP2M-841 ProHD 1080P
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