Amcrest Surveillance Pro audio detection

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dave.jabb
Posts: 2
Joined: Mon Jun 20, 2016 4:54 pm

Amcrest Surveillance Pro audio detection

Post by dave.jabb »

Hi,

I am trying to stop audio detection and email transmission of these audio alerts using Amcrest Surveillance Pro and I understand this is doable from the SmartConfig event option. However, I cannot seem to locate this option(please see screenshot attached for reference to the options--Video Detect, Alarm, Abnormality-- I have) in Amcrest Surveillance Pro. I am using the Amcrest ProHD IP Camera. Please help.
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Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Amcrest Surveillance Pro audio detection

Post by Melvin »

Hello dave.jabb,

Under Video detect, go to Motion detect and there is a check box to enable/disable Email alerts.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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dave.jabb
Posts: 2
Joined: Mon Jun 20, 2016 4:54 pm

Re: Amcrest Surveillance Pro audio detection

Post by dave.jabb »

Wouldn't this disable Motion Detect, for motion? I am interested in disabling just the audio detection but keep the motion detection on.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Amcrest Surveillance Pro audio detection

Post by Melvin »

Hello dave.jabb,

Yes it will disable the email alert for motion detection. For the audi, you need to login to the web interface of the camera from PC and change the settings.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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