Add a user view pro

This Forum its to discuss the new Smart Home Devices.
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Gjheth
Posts: 10
Joined: Fri Apr 16, 2021 3:41 pm

Add a user view pro

Post by Gjheth »

Because my iP camera won’t work with smart home app, I am using view pro but have been unable to learn how to add users.
Phone calls to support haven’t helped.
Hours of frustration. Hoping some one know how to do so.
Gh :cry:
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Revo2Maxx
Site Admin
Posts: 6712
Joined: Sat Jun 15, 2019 3:05 pm

Re: Add a user view pro

Post by Revo2Maxx »

Hello and Welcome to the Forum...

First, Not sure where the issues is? What Device are you trying to add users to? Smart Home Device? Or normal Camera or DVR/NVR?

We need to know what your working with
Be Safe.
Gjheth
Posts: 10
Joined: Fri Apr 16, 2021 3:41 pm

Re: Add a user view pro

Post by Gjheth »

Gjheth wrote: Because my iP camera won’t work with smart home app, I am using view pro but have been unable to learn how to add users.
Phone calls to support haven’t helped.
Hours of frustration. Hoping some one know how to do so.
Gh :cry:
My issue how to add other users to view pro. Smart home app makes it easy but not view pro! Need step by step instructions not a link to videos please
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Revo2Maxx
Site Admin
Posts: 6712
Joined: Sat Jun 15, 2019 3:05 pm

Re: Add a user view pro

Post by Revo2Maxx »

Thanks for the heads up and I don't always make Videos.. Normally I have no issue with Detailed Instructions with how to do something.. For some people it is Easier Visual..

So to answer your Question seeing you don't want to answer mine.. I will only be able to GIVE YOU GENERAL IDEA because you won't tell me what your Working with...

Log into your Device (Camera or DVR/NVR) Go to Setup menu and then Click on System, Manage Users... Then you will want to make your Users that you want to give access and then you will want to setup what options that user has.. If you want them to be Admin then make them a admin... 1 thing to think about seeing again you don't want to say what your working with... IF you give them ADMIN on a NVR or DVR that has v4 FW aka from 2019 or 2020 doing so will give them the ability to turn off your device by remote.. This is only a issue for a few of the models because when they are turned off they are still online to Remote access but don't record on others it will turn them off all together... There is a way to remove other admins from the ability to turn off the recorder...

Good Luck
Be Safe.
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