How to Keep Video Files Forever?

Have some questions or having issues with the Amcrest WebUI? Post them here for the mods and other users to assist you.
Post Reply
jon617
Posts: 6
Joined: Mon Feb 27, 2017 12:22 pm

How to Keep Video Files Forever?

Post by jon617 »

I set up my Amcrest IP2M-841 to upload all video files to an FTP server, 24/7.

It works, but I noticed files before 2 days ago are gone from the FTP server. Does the Amcrest camera auto-delete old video files on its own? In Settings, System, Auto Maintain, I have "Auto Delete Old Files" unchecked, so is there another setting that deletes files from the FTP server?

I do not want it to delete anything, ever. I want to keep all video files forever. I will manage my own storage by deleting old files myself.

I am running the latest firmware as of this post: version "V2.420.AC00.18.R, Build Date: 2020-02-17", web version 3.2.1.619604
User avatar
Revo2Maxx
Site Admin
Posts: 5894
Joined: Sat Jun 15, 2019 3:05 pm

Re: How to Keep Video Files Forever?

Post by Revo2Maxx »

Hello,

Well I just started to Hit Submit when I looked over your post to make sure I covered everything and all that I had written you know about lol...

So that leaves only 1 thing..

Did you do a Update to the NEW FW or was it loaded from owner before you? If you did the Update to the New FW did you do a Factory Reset after the fact.. If you didn't do a Factory Reset doing so should cure any and all old habits before the fw was updated..

If Auto Delete is off then there should be no reason for files to be missing unless you have something in your FTP server to keep files trimmed...
Be Safe.
User avatar
longedge
Site Admin
Posts: 584
Joined: Fri Mar 31, 2017 9:34 am

Re: How to Keep Video Files Forever?

Post by longedge »

Or you could go down the route of enabling auto delete and specify say 28 days then set yourself a reminder once every four weeks to move files to another folder.

This problem of files being incorrectly deleted when using FTP is an old one and I've never seen a definitive answer to it.

Just as a matter of interest, is your FTP server remote or are you using something like Filezilla on a local machine?
My AMCREST Cameras:-
2 x IP3M-941B firmware V2.620.00AC00.3.R, Build Date: 2019-12-18
1 x IP2M-841B firmware V2.420.AC00.18.R, Build Date: 2019-08-03
jon617
Posts: 6
Joined: Mon Feb 27, 2017 12:22 pm

Re: How to Keep Video Files Forever?

Post by jon617 »

Revo2Maxx wrote: Tue Jun 09, 2020 10:41 am Did you do a Update to the NEW FW or was it loaded from owner before you?
I did update the firmware after taking it out of the box. Will try a factory reset.
jon617
Posts: 6
Joined: Mon Feb 27, 2017 12:22 pm

Re: How to Keep Video Files Forever?

Post by jon617 »

longedge wrote: Tue Jun 09, 2020 10:51 am Or you could go down the route of enabling auto delete and specify say 28 days
Oh good idea. Will also try this, setting auto-delete to a high number of days.
longedge wrote: Tue Jun 09, 2020 10:51 am Just as a matter of interest, is your FTP server remote or are you using something like Filezilla on a local machine?
Remote, server in a datacenter.
jon617
Posts: 6
Joined: Mon Feb 27, 2017 12:22 pm

Re: How to Keep Video Files Forever?

Post by jon617 »

longedge wrote: Tue Jun 09, 2020 10:51 am Or you could go down the route of enabling auto delete and specify say 28 days
So far so good. I did this, set storage auto-delete to 30 days, and it is keeping the camera videos on the FTP server for as long as I want them. I actually end up keeping about 18-20 days worth, and I wrote a program to auto-delete old videos when the disk nears full. I'm a software engineer.
Post Reply