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Ptz repair not as easy as I thought
Posted: Mon Apr 08, 2024 1:05 pm
by Revo2Maxx
So digging into my other brand ip ptz camera I thought it would be an easy repair when I connected it to one of my older POE NVRs and stopped working on POE.. well today thought I would take it down and take a look.. seems the issue I thought it might be isn't. Now have to find someone with like ptz that would be willing to take there's apart and tell me what the chip is so I can order one to repair this. The camera still works if I power with 12v but main reason to have POE is so we can have just Ethernet cable ran to install site and means I don't have power source at normal camera location.
The Amcrest cameras have much better circuit and offers better protection to the circuit.
Seeing this is a Ver B circuit board they must have already had some issues with the camera dying already.
Can you spot the damaged area? Had to resize image the normal size was to large for site upload..
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Re: Ptz repair not as easy as I thought
Posted: Thu Apr 11, 2024 6:37 pm
by Pogo
I'd be interested to know how you make out with this. Looks like it may be a little tricky sneaking that rascal off and a fresh one back into place.
Re: Ptz repair not as easy as I thought
Posted: Thu Apr 11, 2024 10:17 pm
by Revo2Maxx
Once and if I ever find out what the chip is lol. I will post some still shots of the repair. First one is already there with the Chip in place. With the removal just need to use hot air with long bent tip to get the heat down to that chip area. I am not sure if it is glued my guess is that it might be only soldered with a center pad either way it shouldn't be to much of a pain. Then will clean the old solder off add some fresh solder and then heat the area and set the chip. Or if that seems to hard because of the Transformer there then I will use solder paste on the pads to set the chip either way it will be a 1 or 2 try.. I will know more when I go to take the chip off if I am going solder paste or normal placement..
Don't know if you notice or not, But the Reflow and Wave are both same direction. You can tell this PCB was designed for mass production in mind with all the test points and solder mask.
So far i am not sure what it is. I would need to do a deep dive into the PCB to find out where each part is going to the chip to know for sure what it might be for sure. Even then 50/50.. So far only thing that I have found that might be what was used is a Ti part TPS23754 However would have to look over the board. I have installed it back in the camera and have placed it at a different location for now with Power close by so I could use 12v power supply.
Re: Ptz repair not as easy as I thought
Posted: Sun Apr 14, 2024 4:49 am
by Pogo
Good luck with it!
Maybe one of these days I'll get to the power board problem from that cool little HDCVI Dahua PTZ that died straight out of the box. Unfortunately my surface mount troubleshooting skills leave much to be desired!
Re: Ptz repair not as easy as I thought
Posted: Sun Apr 14, 2024 5:56 am
by Revo2Maxx
Here is an idea, Get some Alcohol and test the voltage input area of the PCB. Once you find what Sizzles report it back Keep in mind that it should be 99% pure Isopropyl Alcohol (IPA). Where there are some that use other keep in mind that not knowing what you are doing can cause more damage then good..
Why does Alcohol work to find a short? Mainly because the short will heat up and cause it to evap faster then normal. IF the fault is caused by an open this method won't help. So double check any fuses and make sure there is no open fuses. Not everyone has 1amp buss wire but if you happen to have some and the fuse is open you can use the buss wire for a temp fuse for testing out the rest of the circuit. Just remember there was a reason a fuse was blown. So some down line testing after the fact is good to try and find a short. Diodes and fuses are designed to protect the circuit it is on line with. They work as reverse polarity, help with voltage spikes or transient voltage from damaging other components. Most diodes are used for current flow control but as I pointed out they also play a protective role in circuits.
Having a good muli meter with diode tester is good. Keep in mind that testing diodes can be tricky when it comes to TVS, Schottky, LEDs, and or Zener diodes, so understanding that some testing require specialized equipment. These would be things like curve tracers and Oscilloscope can help with most diode testing. The specialized testers would provide precise measurements.
If you find a short divide the circuit into sections and test each section to help isolate the area where the short occurs. Some times you will need to remove different components one by one and test the circuit after each disconnection to see if the short persists.
Re: Ptz repair not as easy as I thought
Posted: Sun May 12, 2024 1:18 pm
by Revo2Maxx
Just figured out that this camera is still under Warranty lol. Now I wonder if I will be able to collect on that. You see, I thought this camera was the one I got back in 20, so it would have been 4 years, I just did a Diagnosis Info Export, Found out that this camera was Manufactured in Feb 2022, I got this camera in April 2022 and didn't install it until May 2022. Only been active for 360hours as of yesterday now over 380 at this time.. So tomorrow I will file a ticket and see what they say lol. I doubt I will get it replaced seeing I took it apart. But seeing it has 3 year warranty maybe I will get lucky.. Guess I need to start keeping track of when I get things lol.. It was the 853EW that I got back in 2020, That one has even less hours on it lol seeing I move it around to different properties to often.
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Re: Ptz repair not as easy as I thought
Posted: Wed May 15, 2024 12:39 pm
by Pogo
So how did the RMA request go?
Re: Ptz repair not as easy as I thought
Posted: Wed May 15, 2024 4:52 pm
by Revo2Maxx
Got an RMA, I have to wait until the first, I just spent 500 on my dog to find out from 2 different places that it is inoperable. So I was gong to send it in the day I got the RMA but had to take my 15yr to the vet, then another vet because I couldn't take the word from the first. ER vet wanted more money so I still owe them another 150 but can't have what I don't have lol.. I mean sure I could take a short term loan but they can wait lol.. So on the first I will ship it to TX, then have to wait for them to say it is bad and they will ship a new one. TBH 3 year warranty product cost is higher. Could buy from mother company with 1 year warranty for less. Also the dealer the camera is from to start with will pay for repairs or replacement as the RMA has their info as Bill to..
Re: Ptz repair not as easy as I thought
Posted: Wed May 15, 2024 5:48 pm
by Pogo
Sorry I asked. Bummer.
Re: Ptz repair not as easy as I thought
Posted: Wed May 15, 2024 5:57 pm
by Revo2Maxx
I will send you a 20x zoom Annke camera if you want or need a ONVIF RTSP able camera. it is 5mp and I have another that while I have said before it might have some issues, But for a 20x zoom lens it might be worth the issues it has to someone.. If you were to take it, I would personally just use it as it comes setup. What I mean is I would do a Factory Reset, you could do a Factory reset as well if you wanted. But once you do, Don't change much. I changed from H.265 to h.264 and as long as that is all I change the camera works fine for a couple of months before it will need to be reset back to factory. If you make other changes camera gets upset and things don't work well.. If you use Annke Vision, I think you said you have Annke products. Anyway it would require a different app as Annke Vision don't work with it.. It is also dual type light at night, IR and White light so it can record in color. Has Human detection and auto tracking but isn't very good on this camera.. Wouldn't be able to ship until 1st either.. But if you want it it is yours. Was about to put it where my Amcrest Flood light camera is. But I have another I could put there..