Re: Amcrest smart home app video playback not working
Posted: Tue Aug 23, 2022 11:07 pm
I am also experiencing issues with the play back on Amcrest Smart Home App.
I have 4 cameras with the cloud subscription for storage that all seem to only be capturing the recording 10% or 20% of the time and the rest are just thumbnail photos with a note saying “Go To Live View” Where the recording would be if a video did capture. I was kind of hoping these would actually capture every time it was triggered. I don’t believe this is a camera issue, I believe this is an application issue. The few times I have had something occur that I’d like to have captured it was only a thumbnail, no video.
Is this a known issue, or any fix available?
If this is how they function, I would definitely not recommend these cameras to anybody.
I have 4 cameras with the cloud subscription for storage that all seem to only be capturing the recording 10% or 20% of the time and the rest are just thumbnail photos with a note saying “Go To Live View” Where the recording would be if a video did capture. I was kind of hoping these would actually capture every time it was triggered. I don’t believe this is a camera issue, I believe this is an application issue. The few times I have had something occur that I’d like to have captured it was only a thumbnail, no video.
Is this a known issue, or any fix available?
If this is how they function, I would definitely not recommend these cameras to anybody.