Surveillance Pro feeds keep randomly freezing...
Posted: Mon May 31, 2021 1:11 pm
My setup:
NVR: NV4108E-HS
Cameras: (2) IP8M-T2599EW and (6) IP5M-T1179EW-28MM
I have a Windows PC (Intel i7) dedicated to only running Amcrest Surveillance Pro all day so I can see a live feed of all my cameras while in my living room. (CPU usage never goes above 8% and RAM usage never goes above 20%)
I have a total of 9 live views up (8 of my local cameras, and 1 of the cameras at my parent's house). All 9 feeds are set to sub-stream (~500kbps each).
The problem I am having:
Some of the feeds will randomly freeze. There are no errors or anything, it just pauses a few (or sometimes most) of the feeds, while some others will keep working as intended. Sometimes everything will be fine for over 24 hours, but then I will leave my house, come back, and some of them will be frozen. As I type this, 6 of my 8 local feeds are frozen, and the 9th feed from my parent's house is fine. I know the actual cameras are working correctly because if I pull them up on my phone, they are good. So I think the problem is with Surveillance Pro, and not the cameras or NVR.
To fix it, I just have to go to each feed, select main stream, and it'll un-freeze, then I go back to sub-stream, and everything will be back to normal. Or I can also just restart the program... Only to hope they don't freeze again, or that I quickly notice when they inevitably do.
I really hope this is fixable, it has been a headache. Thank you!
NVR: NV4108E-HS
Cameras: (2) IP8M-T2599EW and (6) IP5M-T1179EW-28MM
I have a Windows PC (Intel i7) dedicated to only running Amcrest Surveillance Pro all day so I can see a live feed of all my cameras while in my living room. (CPU usage never goes above 8% and RAM usage never goes above 20%)
I have a total of 9 live views up (8 of my local cameras, and 1 of the cameras at my parent's house). All 9 feeds are set to sub-stream (~500kbps each).
The problem I am having:
Some of the feeds will randomly freeze. There are no errors or anything, it just pauses a few (or sometimes most) of the feeds, while some others will keep working as intended. Sometimes everything will be fine for over 24 hours, but then I will leave my house, come back, and some of them will be frozen. As I type this, 6 of my 8 local feeds are frozen, and the 9th feed from my parent's house is fine. I know the actual cameras are working correctly because if I pull them up on my phone, they are good. So I think the problem is with Surveillance Pro, and not the cameras or NVR.
To fix it, I just have to go to each feed, select main stream, and it'll un-freeze, then I go back to sub-stream, and everything will be back to normal. Or I can also just restart the program... Only to hope they don't freeze again, or that I quickly notice when they inevitably do.
I really hope this is fixable, it has been a headache. Thank you!