Amcrest Forum

I asked in PM for that info to be in PM and not posted if it wasn't related to what I thought was the post in Question. So Yes it was removed as it wasn't needed or part of helping answer the issue and hand.

ok, got it! If a post contains any information deemed not relevant to the question at hand it is subject to being removed. Wow.

Sorry that I missed answering the PM's. There was TMI in there that I hadn't fully processed.

Is this really still not fixed?

i have the ipm-721 camera and no luck with this. same smtp settings work nicely with an older foscam. it appears that the amcrest mail settings require user authentication even with the anonymous setting and simple mail submission to port 25 isn't supported. no diagnostics either to figure out where things are going wrong. just a simple failed message. sucks.

edit: seems to work ok with smtp.office365.com and user auth over port 587. so the smtp port 25 submission error is def a firmware bug that probably is in a wide variety of amcrest products. like the op mentioned, the system doesn't even try to send the email. it just fails out of the gate.