Amcrest AD110 Doorbell Night Mode Issue

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acbone710
Posts: 4
Joined: Thu Feb 13, 2020 9:42 am

Amcrest AD110 Doorbell Night Mode Issue

Postby acbone710 » Thu Feb 13, 2020 9:54 am

I recently purchased an Amcrest doorbell camera and have been having issues with the night mode cycling on and off. The image is constantly adjusting brightness levels then eventually switches back to day/color mode for a few seconds then back to night mode. The constant adjustments make the video unusable.

Are there any adjustments that can be made to night mode to get it stabilized? I really like this camera, but if night mode is unusable then it may have to go back to Amazon.

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Revo2Maxx
Posts: 838
Joined: Sat Jun 15, 2019 3:05 pm

Re: Amcrest AD110 Doorbell Night Mode Issue

Postby Revo2Maxx » Thu Feb 13, 2020 11:22 am

Hello and Welcome to the Forum

Sadly there is no way to make adjustments and others that have tired ended up bricking the camera... Sadly there is a couple of things that can be done but most times isn't something people want to do.. Lower the Light on the porch area. If there is to much outside light past the porch then moving the camera down some can help. Another thing is using a Cover like a Sun Visor over the very top of the camera. I understand not everyone has the ability to do most of the things listed but are things that can help with the issue...

What I did was seeing the lower watt bulb did make it little more stable I found because of placement of where the camera is and the ability for cars to hit the thing with the lights at night coming off the hill I put in a 13watt LED bulb that makes the porch very bright and with such keeps the camera stable at night now in Color mode...
Protect what you Value and Value what you Protect.
James

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amcrest168
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Joined: Mon Jun 12, 2017 1:02 pm

Re: Amcrest AD110 Doorbell Night Mode Issue

Postby amcrest168 » Thu Feb 13, 2020 1:21 pm

hi @acbone710 and welcome to the forum. not being able to configure the doorbell's night mode is a known issue and yes i have personally bricked a doorbell which i had to obtain a replacement via rma. i know the doorbell product team is working on a new firmware that will allow more configuration settings but which exact configuration settings remain unknown. i would suggest logging a ticket to let amcrest product team know many folks want the option to turn off auto ir mode at night.

acbone710
Posts: 4
Joined: Thu Feb 13, 2020 9:42 am

Re: Amcrest AD110 Doorbell Night Mode Issue

Postby acbone710 » Thu Feb 13, 2020 3:22 pm

I probably should have provided more info about the actual issue. The big problem is that my neighbor across the street has his house lit up like a christmas tree.
2020-02-13T01-50-01.jpg
2020-02-13T01-50-01.jpg (203.11 KiB) Viewed 27 times
Unfortunately I don't think there is going to be much I can do about his lights. It seems to do OK when I have my porch lights on (because it never activates night mode), but I was hoping to avoid having them on all night. Guess I may have to consider it though.

Here it is with porch lights on.
Porch Lights On.jpg
Porch Lights On.jpg (235.93 KiB) Viewed 27 times

acbone710
Posts: 4
Joined: Thu Feb 13, 2020 9:42 am

Re: Amcrest AD110 Doorbell Night Mode Issue

Postby acbone710 » Thu Feb 13, 2020 3:45 pm

I just logged a ticket, so we will see what they say. I doubt they will have a solution, I am really just hoping that it gets fixed in future software updates.

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amcrest168
Posts: 152
Joined: Mon Jun 12, 2017 1:02 pm

Re: Amcrest AD110 Doorbell Night Mode Issue

Postby amcrest168 » Thu Feb 13, 2020 8:17 pm

dang, that is very bright. i think amcrest should consider a time based schedule for the infra red mode similar to amcrest ip cameras and nvrs.

hi @Kwing, i hope you can pass this along to the doorbell product team.


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