Hooking up an older IP8M-T2499E and the on-line documentation for the Amcrest DDNS is all over the place -- some dont even mention that the port should be 5 digits...
Can someone steer me to a troubleshooting checklist that has worked for this camera (and the latest firmware)?
Thanks.
amcrestddns troubleshooting
Re: amcrestddns troubleshooting
Replying to try and boost this posts. I too am not able to get the Amcrest DDNS config to work. I've opened a ticket, but no reply yet.
Re: amcrestddns troubleshooting
My reply from Support was to try something besides amcrestddns...
' I apologize for the inconvenience you're experiencing with your device. As an alternative, I recommend using NO IP DDNS. I’ve attached the link below for your reference.
https://support.amcrest.com/hc/en-us/ar ... NO-IP-DDNS '
Im not sure if that is the final answer or if they are still working on it.
My request was to either get help with amcrestddns or figure out a way to have the camera send me one email every day, so I could get the camera's WAN from the email headers in the event it changes. The current email instructions are on how to set up the camera to send emails every few seconds, which is ridiculous.
That, and it no longer works with Gmail.
' I apologize for the inconvenience you're experiencing with your device. As an alternative, I recommend using NO IP DDNS. I’ve attached the link below for your reference.
https://support.amcrest.com/hc/en-us/ar ... NO-IP-DDNS '
Im not sure if that is the final answer or if they are still working on it.
My request was to either get help with amcrestddns or figure out a way to have the camera send me one email every day, so I could get the camera's WAN from the email headers in the event it changes. The current email instructions are on how to set up the camera to send emails every few seconds, which is ridiculous.
That, and it no longer works with Gmail.
Re: amcrestddns troubleshooting
Personally I would setup NGROK. This can be done that will setup a link to a tunnel path that you can use from outside of your network. Now this does require a Computer that will be the server for NGROK but will give you access to the device as if you were at the local area network. Down side to making this type of connection is that you would need to access using your computer or phone by using the Browser that is built in. Some people don't like WebUI on the phone as you have to zoom in and out of the connection every time to access it but works great.
By the way NGROK will also setup a path to a camera or device in your network that your router denies access to the internet..
Case in point, New camera on my Network requires me to access my router and give it access to the internet if I don't it will show on my Network as Denied. I can access the camera local IP only but don't have to worry about anything outside accessing the camera even over a P2P connection because it isn't connected to the Internet via my router. However if I setup NGROK to work with that cameras IP it will give me a URL that I can enter in a browser and it will connect through the Tunnel and directly connect to the camera..
Just an Idea..
By the way NGROK will also setup a path to a camera or device in your network that your router denies access to the internet..
Case in point, New camera on my Network requires me to access my router and give it access to the internet if I don't it will show on my Network as Denied. I can access the camera local IP only but don't have to worry about anything outside accessing the camera even over a P2P connection because it isn't connected to the Internet via my router. However if I setup NGROK to work with that cameras IP it will give me a URL that I can enter in a browser and it will connect through the Tunnel and directly connect to the camera..
Just an Idea..
Be Safe.