Motion detect quit on 1 camera other 3 ok on 960h

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akino
Posts: 7
Joined: Sat Oct 31, 2015 5:51 pm

Motion detect quit on 1 camera other 3 ok on 960h

Post by akino »

Any clue what I can do to get it going again?
1 camera not recording anything, other 3 ok
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Motion detect quit on 1 camera other 3 ok on 960h

Post by Melvin »

Hello akino,

Please go to the settings for the DVR > Alarm > Motion. Select the channel that does not record. Make sure that the "enable' box is checked. Also check the 'Schedule' to see if its set properly for the channel. Under 'Action' make sure that the channel is selected.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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akino
Posts: 7
Joined: Sat Oct 31, 2015 5:51 pm

Re: Motion detect quit on 1 camera other 3 ok on 960h

Post by akino »

Yes, it is enabled, and schedule is fine
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Motion detect quit on 1 camera other 3 ok on 960h

Post by Melvin »

Hello,

Also, Under 'Action' make sure that the channel is selected for recording. Save the changes once you make any adjustment.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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akino
Posts: 7
Joined: Sat Oct 31, 2015 5:51 pm

Re: Motion detect quit on 1 camera other 3 ok on 960h

Post by akino »

Very strange, it started working on its own...
akino
Posts: 7
Joined: Sat Oct 31, 2015 5:51 pm

Re: Motion detect quit on 1 camera other 3 ok on 960h

Post by akino »

Now it quit working again.
All settings are normal, the motion detect on this one camera is intermittent.
Bad camera?
Thanks
jabber
Posts: 20
Joined: Fri Apr 08, 2016 11:55 am

Re: Motion detect quit on 1 camera other 3 ok on 960h

Post by jabber »

Not sure if you are using a DVR/NVR. I have an NVR with 4 cameras and have had the same problem. In my experience it seems the camera and the NVR settings get out of sync. I have fixed it by changing some settings in the NVR, saving, then changing back. Then rebooting both the camera and the NVR. Best of luck.
akino
Posts: 7
Joined: Sat Oct 31, 2015 5:51 pm

Re: Motion detect quit on 1 camera other 3 ok on 960h

Post by akino »

So to help troubleshoot, I swapped Camera 1 (this is the one that isnt motion detecting) with Camera 4.
The problem did NOT move with the camera, so it doesn't seem to be a Camera Issue.
I rebooted everything, but still no help. That Camera 1 circuit isnt motion detecting, or recording to disk...
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