Very slow initial connection issues
Very slow initial connection issues
It seems that since Jan 8th the initial connection with Amcrest View Pro iOS is very slow to connect or will time out. I heard that Amcrest performed server maintenance that day. Is there anyone else experiencing this very slow connection issue????
Re: Very slow initial connection issues
I am located in Jacksonville Florida.Frank wrote:It seems that since Jan 8th the initial connection with Amcrest View Pro iOS is very slow to connect or will time out. I heard that Amcrest performed server maintenance that day. Is there anyone else experiencing this very slow connection issue????
Re: Very slow initial connection issues
YES. I thought I was going crazy. How do we fix this. Its driving me nuts. I can't use the app anymore on iOS
Re: Very slow initial connection issues
Today 1/25/18 is the first time in two weeks I have had decent connection speeds. Maybe all of my open complaint tickets got some attention. We will see if it holds up here in NE Fl. How about you?
Re: Very slow initial connection issues
Frank wrote:Today 1/25/18 is the first time in two weeks I have had decent connection speeds. Maybe all of my open complaint tickets got some attention. We will see if it holds up here in NE Fl. How about you?
I called amcrest, they told me to call my ISP and tell them to open my TCP ports aka port forwarding. Spectrum tells me they are already open. Ive made no progress. The cameras work flawlessly when im on a wifi network with my iPhone, its ONLY when im on LTE on my phone that I cant access them. Its driving me nuts
Re: Very slow initial connection issues
I need to be able to revert back to the previous version of the app. This problem is making these cameras useless to me.
Re: Very slow initial connection issues
Email Amcrest at [email protected]
You will get a much higher technical assistance.
I did. Just be patient & persistent.
Remember “Sqicky Wheel gets the Grease”
You will get a much higher technical assistance.
I did. Just be patient & persistent.
Remember “Sqicky Wheel gets the Grease”
Re: Very slow initial connection issues
Did they fix the issue? If so howFrank wrote:Email Amcrest at [email protected]
You will get a much higher technical assistance.
I did. Just be patient & persistent.
Remember “Sqicky Wheel gets the Grease”
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YankeesNYR
- Posts: 4
- Joined: Tue Jan 16, 2018 6:50 pm
Re: Very slow initial connection issues
Today Feb 3rd I woke up and tried to look at cameras on mobile app and cameras are not loading at all.. I deleted and tried to add new device and just says loading please wait and noting happens!
Re: Very slow initial connection issues
my mobile apps dont work either.