NV4108E not recording

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usmc1811
Posts: 4
Joined: Wed Aug 30, 2017 5:33 pm

NV4108E not recording

Post by usmc1811 »

Hello,

I have an NV4108E with (4) 4MP camera connected via Cat5E cables. I have the system configured for motion detection and to take a snapshot and record. I do get the snapshots. When I go to playback mode and see the motion events on the bottom line and click on them to play, I get *nothing* displayed. I do see the time advancing, but nothing is displayed. I have it set to *always* record motion on the main and extra streams. I know my disk is full, but I also have it set to overwrite, so I would not expect this to be an issue.

In preview mode I do see all my cameras (sometimes I have to 'reconnect' them when I log back in).

What have I missed? I can save the config and upload it if needed.

Web:3.1.0.5
System Version:3.200.AC00.0
Build Date:2016-03-30

Any ideas what I may have done wrong or what else I should check?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: NV4108E not recording

Post by Melvin »

Hello usmc1811,

Are you facing this issue from a monitor/TV directly connected to the NVR or from the web interface on a computer? Are you able to see the yellow bars showing there is recording?
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usmc1811
Posts: 4
Joined: Wed Aug 30, 2017 5:33 pm

Re: NV4108E not recording

Post by usmc1811 »

I called tech support and found 2 things.

1) I made a mistake in selecting the days and only selected Wednesday (so I should have video from today, but no).

2) I was using IE and for unknown reasons, IE was NOT rendering the video that DID record today. A few changes and I am not using firefox and it works.
usmc1811
Posts: 4
Joined: Wed Aug 30, 2017 5:33 pm

Re: NV4108E not recording

Post by usmc1811 »

PS - I do not have any monitor connected to the NVR. I connect as needed with my Windoze system.
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