Surveillance Pro exports black videos...

[gsucci]

Hello,

I am exporting a few seconds of video, as MP4, and the files come out black, and there is no video information, see screen shot:

Snag_1eda2ba.png (22.41 KiB) Viewed 5586 times

Surv.Pro version 1.14.1

I used to be able to export MP4 fine...

Thank you

[longedge]

My suggestion would be to avoid using ASP as an 'intermediary' and use the web interface of your device if you are not using a direct connection.