What can we do collectively as customers to bring this up to Amcrest as a priority?
Probably nothing. It's obvious Amcrest has absolutely no concern for their customers and is quite comfortable telling outright lies about a fix being imminent. The best we can do is continue to leave 1-star reviews on Amazon and other forums, and note in the comments the company is completely untrustworthy.
I realize it's not an option for most people, but I am in the processes of replacing every Amcrest product I own.