User is Locked

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
Post Reply
dljone1
Posts: 57
Joined: Tue Jul 19, 2016 10:06 am

User is Locked

Post by dljone1 »

I'm trying to setup my IP2M-841B camera using the IP/Domain/DDNS route. Previously, my login attempts resulted in login timed out. Now it says "User Locked." How do I unlock?
Hermann
Posts: 14
Joined: Sat Oct 14, 2017 3:53 pm

Re: User is Locked

Post by Hermann »

I never heard that the Amcrest device will lock (disable) the user after N attempts.

So, if you are seeing a User Locked, your only solution MAY BE a hard (factory) reset and reinstall.

PS: For some reason, my password for the IP3M-HX2B admin user was not working - I tried several times but didn't get locked/disabled. The only solution was factory reset the device.
Post Reply