Firefox 52.0

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
summermug20
Posts: 5
Joined: Wed Mar 08, 2017 10:32 am

Firefox 52.0

Postby summermug20 » Wed Mar 08, 2017 10:41 am

Firefox 52.0 does not work with the plug-in. I spoke with tech support and they are aware of the problem.

ETA of a fix date is open.

IE ver. 11 still works.

mikey101
Posts: 13
Joined: Sat Nov 19, 2016 8:12 pm

Re: Firefox 52.0

Postby mikey101 » Thu Mar 09, 2017 10:02 am

Go to https://support.mozilla.org/t5/Install- ... /ta-p/1564 and install older version Firefox 49.0.2. Do a Custom install and uncheck "Maintenance" and should work fine. :D

greeman
Posts: 14
Joined: Tue Jan 17, 2017 2:19 pm

Re: Firefox 52.0

Postby greeman » Sat Mar 11, 2017 9:55 am

Thanks for the heads up. I have Firefox 51 on one computer and it works fine. Have Firefox 52 on the other and could not get it to work with the plugin. Was pulling my hair out. Will wait for fix now.

timbrin
Posts: 3
Joined: Sun Feb 05, 2017 12:40 pm

Re: Firefox 52.0

Postby timbrin » Sat Mar 11, 2017 10:08 am

summermug20 wrote:IE ver. 11 still works.


It doesn't work for me
The video is offset and covers some of the controls

This post also mentions the same issue.
https://amcrest.com/forum/technical-discussion-f3/managing-cameras-using-web-browser-t2299.html

mystic860
Posts: 14
Joined: Fri Jan 27, 2017 5:36 pm

Re: Firefox 52.0

Postby mystic860 » Thu Mar 16, 2017 3:28 pm

is there any information from Amcrest on a time line for a fix?

summermug20
Posts: 5
Joined: Wed Mar 08, 2017 10:32 am

Re: Firefox 52.0

Postby summermug20 » Mon Jun 26, 2017 9:38 am

And it does NOT work with:
Amcrest_IPC-AWXX_Eng_N_V2.420.AC00.18.R.20170521

★☆☆☆☆

Melvin
Site Admin
Posts: 2238
Joined: Wed Oct 14, 2015 2:20 pm

Re: Firefox 52.0

Postby Melvin » Mon Jun 26, 2017 11:15 am

Hello summermug20,

Please delete the plugin form the system and re install it. Also try clearing the browser cache. Please give us a call if possible so that we can take a look at the issue you are facing.

https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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