Can't Install Surveillance Pro Due to Truncated Dialogue Box

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dljone1
Posts: 57
Joined: Tue Jul 19, 2016 10:06 am

Can't Install Surveillance Pro Due to Truncated Dialogue Box

Post by dljone1 »

I am trying to install Surveillance Pro software download on my second WIN10 laptop. It works great on my 1st laptop which is also a WIN10 but is more powerful. I installed successfully several weeks ago.

When I downloaded to laptop WIN10 said that its signature was corrupt. I ran it through VirusTotal and it passed unanimously. When I start it up, the Install Wizard dialogue box is truncated. No buttons show up at the bottom. I can't navigate to the bottom past a certain point (see attached screenshot).

What do I do?
Attachments
Truncated Install Wizard Dialogue Box
Truncated Install Wizard Dialogue Box
Amcrest_Surveillance_Pro_Setup_Truncated_Wizard.png (89.38 KiB) Viewed 679 times
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Can't Install Surveillance Pro Due to Truncated Dialogue

Post by Melvin »

Hello dljone1 ,

Please try the below keyboard shortcuts.

Open it, press enter, press tab 5 times then press left arrow, press enter, press enter and that should install it.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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dljone1
Posts: 57
Joined: Tue Jul 19, 2016 10:06 am

Re: Can't Install Surveillance Pro Due to Truncated Dialogue

Post by dljone1 »

It worked!!

Thanks for the hack!

:D
PromptCritical
Posts: 9
Joined: Mon Jan 25, 2021 1:52 pm

Re: Can't Install Surveillance Pro Due to Truncated Dialogue Box

Post by PromptCritical »

Worked for me too!
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