Re: Email alerts no longer sending
Posted: Thu Jun 06, 2019 6:08 pm
Here we go again!!!
I posted my issues with the Amcrest cameras not sending emails (see my postings earlier Feb.10 and Feb.11 )and that emails would not be sent on motion detection or just by an email test. It was not until @confused posting on Feb12 that recommended to change SSL/465 to TLS/587 that resolved the issue and since February all has worked great .
Now the problem has reappeared again and all my Amcrest cameras have stopped sending emails on either a motion detection alert and also will not send emails on email testings.
Nothing has been changed and NOW TLS/587 no longer works. Tried to go back to SSL/465 and does not work as stated in my February postings. Does not matter now if you try TLS/587 or SSL/465 with my gmail account nothing works and this issue just started in the middle of the day( with Amcrest motion detection emails stopping while competitor camera motion detection emails continued as usual).
I have many Amcrest cameras/NVR and was expanding with Amcrest .....but now I am on hold as per my February posting the competitor cameras have not had this issue back in February and continue to work great sending emails on motion detection and DO NOT HAVE AND HAVE NOT HAD THIS ISSUE(using the same gmail account ...works on SSL/465 or TLS/587). Both Amcrest and the competitor cameras are in the same area and on the same LAN.
What gives Amcrest?
Amcrest and Amazon/Google need to discuss and develop a solution and communicate the fix for this issue.
This issue has to be with their servers and with their software as my competitor cameras that I have work great! Future Amcrest purchases are on hold dependent on this issue resolution or I may have to continue to expand now with the competitor cameras as they work very well without these software issues.
I posted my issues with the Amcrest cameras not sending emails (see my postings earlier Feb.10 and Feb.11 )and that emails would not be sent on motion detection or just by an email test. It was not until @confused posting on Feb12 that recommended to change SSL/465 to TLS/587 that resolved the issue and since February all has worked great .
Now the problem has reappeared again and all my Amcrest cameras have stopped sending emails on either a motion detection alert and also will not send emails on email testings.
Nothing has been changed and NOW TLS/587 no longer works. Tried to go back to SSL/465 and does not work as stated in my February postings. Does not matter now if you try TLS/587 or SSL/465 with my gmail account nothing works and this issue just started in the middle of the day( with Amcrest motion detection emails stopping while competitor camera motion detection emails continued as usual).
I have many Amcrest cameras/NVR and was expanding with Amcrest .....but now I am on hold as per my February posting the competitor cameras have not had this issue back in February and continue to work great sending emails on motion detection and DO NOT HAVE AND HAVE NOT HAD THIS ISSUE(using the same gmail account ...works on SSL/465 or TLS/587). Both Amcrest and the competitor cameras are in the same area and on the same LAN.
What gives Amcrest?
Amcrest and Amazon/Google need to discuss and develop a solution and communicate the fix for this issue.
This issue has to be with their servers and with their software as my competitor cameras that I have work great! Future Amcrest purchases are on hold dependent on this issue resolution or I may have to continue to expand now with the competitor cameras as they work very well without these software issues.