Recent ftp files deleted by IP2M-841 using new SW version 2.420.AC00.18.R (2017-05-21)

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rogwk
Posts: 19
Joined: Thu Jun 22, 2017 6:40 am

Re: Recent ftp files deleted by IP2M-841 using new SW version 2.420.AC00.18.R (2017-05-21)

Post by rogwk »

5 months now since the original report and still no fix.
rogwk
Posts: 19
Joined: Thu Jun 22, 2017 6:40 am

Re: Recent ftp files deleted by IP2M-841 using new SW version 2.420.AC00.18.R (2017-05-21)

Post by rogwk »

6 months now since the original report and still no fix.
kvic
Posts: 12
Joined: Fri Dec 02, 2016 4:36 pm

Re: Recent ftp files deleted by IP2M-841 using new SW version 2.420.AC00.18.R (2017-05-21)

Post by kvic »

I wouldn't hold your breath waiting.... Not a single firmware for any of their products has been posted by the ''R&D Team'' since August. I am wondering if there is really anyone working on the many issues brought forth in this forum. To bad... Could have been a great consumer product. Instead it is an unreliable toy at best.
rogwk
Posts: 19
Joined: Thu Jun 22, 2017 6:40 am

Re: Recent ftp files deleted by IP2M-841 using new SW version 2.420.AC00.18.R (2017-05-21)

Post by rogwk »

kvic:

no definitely not holding my breath. In fact I have decommissioned 5 of the cameras I was using and they are currently gathering dust. One camera is still in use in a "toy" application awaiting the "fix".

I just have some perverse fascination in observing for how many months/years these people can string their loyal customers along with fake "support" while still aggressively marketing their junk to new, unsuspecting punters.

Shame, as the hardware is quite nice.
rogwk
Posts: 19
Joined: Thu Jun 22, 2017 6:40 am

Re: Recent ftp files deleted by IP2M-841 using new SW version 2.420.AC00.18.R (2017-05-21)

Post by rogwk »

7 months now since the original report and still no fix.
rogwk
Posts: 19
Joined: Thu Jun 22, 2017 6:40 am

Re: Recent ftp files deleted by IP2M-841 using new SW version 2.420.AC00.18.R (2017-05-21)

Post by rogwk »

8 months... no fix... sigh...
japhule
Posts: 20
Joined: Sat Jun 17, 2017 9:56 pm

Re: Recent ftp files deleted by IP2M-841 using new SW version 2.420.AC00.18.R (2017-05-21)

Post by japhule »

9 months.....still waiting...

I've reverted to the 3/21 firmware. Does anyone have a firmware older than 3/21they could share?
The_Skippy
Posts: 3
Joined: Wed Dec 20, 2017 11:11 am

Re: Recent ftp files deleted by IP2M-841 using new SW version 2.420.AC00.18.R (2017-05-21)

Post by The_Skippy »

Bump...
Amcrest you're terrible (I also have this problem)

Did the older firmware help at all?
japhule
Posts: 20
Joined: Sat Jun 17, 2017 9:56 pm

Re: Recent ftp files deleted by IP2M-841 using new SW version 2.420.AC00.18.R (2017-05-21)

Post by japhule »

FTP works fine with the 3/21 (actually, it's 3/22) firmware. 2.420.AC00.17.R, Build Date: 2017-03-22 is the full version.
doel13
Posts: 17
Joined: Fri Sep 07, 2018 10:02 pm

Re: Recent ftp files deleted by IP2M-841 using new SW version 2.420.AC00.18.R (2017-05-21)

Post by doel13 »

I confirm deleting old (about two weeks) and recent files on the remote FTP server is still a problem on my IP2M-851 using latest (2018-04-27) firmware. This is serious problem that has not been addressed.
IP2M-851E with remote FTP for snapshots.
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