Email Date and Time is Wrong

[Tungsten E2]

is there an alternative firmware to run on the IP2M-841B, as it is a Dahua cam?

[bennor]

Having the same problem with an AMDV7204 running 3.200.AC04.5, Build Date: 12-17-2015 firmware.

Despite the system showing the correct time/date and the motion detection (and live video) showing the correct date/time. The emails (including test emails) are indicating the wrong sent time. Exactly 12 hours off in my case. For example a test email from this morning showing the sent date/time as May 25, 8:25pm when in fact the test email was triggered on May 26, 8:25am:

Sent: Friday, May 25, 2018 8:25 PM
....
Alarm start time(D/M/Y H:M:S): 26/05/2018 08:25:24 Alarm device name: HCVR Alarm Name:

So far haven't found a fix for this in the various firmware settings. Turning off DST doesn't affect this issue.

This becomes an issue when trying to deal with motion detection and the email client is grouping detection by the wrong time. Meaning detection's are grouped on the wrong day and time.

[martin777]

MANY thanks Bill48105.
Do you live in Oklahoma?

T.Williams
OKC

[shaunmurray]

To throw my name into the hat of "I cannot believe I spent my $ on this crap"... Hosting my own mail server. NTP enabled to time.google.com and set to my TZ. Timestamp and headers are an hour off. Please provide a fix.

Type: NV4108-HS
Web: 3.2.3.91597
Onvif Client Version: 2.4.1
System Version: 3.215.00AC000.0, Build Date: 2018-01-05

Type: IP4M-1028W
Software Version 2.420.AC01.2.R, Build Date: 2017-07-20
WEB Version 3.2.1.454221
ONVIF Version 2.42(V2.2.2.428697)

EDIT: Found that there is an update for my cameras! Going to give that the good ol college try...

EDIT EDIT: So... Pulling up my camera (IP4m-1028E; I download the firmware and it's named "IP2M_1028E_regular_20180206_00003__.bin" <sigh>

EDIT EDIT EDIT: It's kosher (the filename) Software Version2.420.AC01.3.R, Build Date: 2018-02-06

[bennor]

After more experimenting with the AMDV7204, if I set the GMT from GMT-5 to GMT+7 then the email date/time is correct. But then the date/time on the video/image is wrong by 12 hours. So it's a toss up. Have the wrong date/time on the email, or have the wrong date/time on the video/image.

Cannot believe this bug/error slipped through firmware QA. :-/
Also cannot believe there is no newer firmware for the AMDV7204 than firmware from 2015. :-/

[Melvin]

Hello all,

The issue has been corrected on some models but for some models, the fix should be coming in the next firmware update.

[rdplatts156]

Hello all,

The issue has been corrected on some models but for some models, the fix should be coming in the next firmware update.

Any idea when this will be corrected across the board? Last time I checked there weren't many firmware updates done recently which included my two units. Thanks!