bitrate and resolution stuck on live video feed

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cschmidtok
Posts: 3
Joined: Sat Nov 03, 2018 12:27 pm

bitrate and resolution stuck on live video feed

Post by cschmidtok »

Why is my camera showing the bitrate and resolution as a solid bar at the top of my video feed? It somewhat blocks the video feed. I've already discussed this with amcrest support they said they would let R&D know. Thought maybe someone here has seen this before?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: bitrate and resolution stuck on live video feed

Post by Melvin »

Hi cschmidtok,

Which amcrest model camera are you using ?, try adjusting the bitrate to different values and also try login with different computers and check any difference.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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