Amcrest Forum

Double NAT issue. Connect the NVR to the fios router.

I have tried your suggestion but I'm still getting the pixelated video. The configuration setting is not persistent. This bug was introduced in the latest IOS Amcrest View Pro update.

I really hope a fix gets released soon, this is making my high resolution cameras look like VGA cameras.

Is there a way to connect a POE camera (plugged to an NVR) to Amcrest Cloud/Alexa?

P2P doesn't seem to work on the POE cameras plugged to the NVR, only on the NVR itself.

The Amcrest View Pro update for IOS released 2 days ago has a bug that displays the cameras in very low resolution. The only way to temporary correct it is to lower the resolution to SD and then back to HD. The issue seems to happen when you are in multi camera display mode and you click in a specif...

Here are the results of my initial testing: Safari 12.1.1 On a Mac _______________________ Live view: - Encountered the infinite loading bug on the first log on, afterwards it worked fine. - Live sound button does not work. - No selection area zoom button. Only regular zoom functionality. Playback: ...

A few more issues: Safari on a Mac: - The new method takes longer to load pages and display the video compared to the plug-in version - Occasionally encountered the video infinite loading bug on settings preview windows - Sometimes, after a reboot, the last camera position was not remembered - Livev...

Below are my initial findings after installing the test firmware on a 941 camera: Using Safari 12.1 on a Mac: - Amcrest logo on main login page is not properly centered. It's a little to the right - After installation, encountered the infinite loading bug - closing a reopening the browser fixed it -...

Amcrest should update the Mac Surveillance Pro to be 64 bit. No workarounds should be required. We are also waiting for a new Safari compatible plugin for Mac.

It would also be nice if thy update the Mac version that crashes almost every time.