Amcrest Forum

Hi mupimohan,
If you are using any IR lights behind window or glass you will face glare issue, you can try using IR illumination outside window make sure to IR wave length is 850nm with amcrest cameras.

Hi JHELMS,

Please check below article for night vision issues.

https://support.amcrest.com/hc/en-us/ar ... on-Issues-

Hi mangesh123,

Use surge protector.

Hi Z-Man,

Try switching between main stream and sub stream in IE.

Hi hennesseystealth,

Make sure you are using SD card above class6 and try formatting it from computer in FAT32 before inserting it to camera. Properly insert into camera and do manual reboot that should fix it if everything is good.

Hi Skidroe1,

If you are using the device with battery try with DC power adopter and check if IR works.

Hi 113,

Apologies for the inconvenience caused to you. we only deactivate the accounts if any spam post linked with that for our website security. Please re post your question.

Hi RamonaRoy,

If you just want live streaming to your phone no need of any hosting service , You need to have good internet connection to connect the cameras and amcrest has its own application for mobile devices to access the cameras locally as well as from remote location.

Hi phil5, P2P: With P2P setup, you are free to enjoy the painless setup (one QR code) and easy remote viewing (one click) on your Smartphone, Mac, or Windows. a P2P camera is an IP network camera that uses peer-to-peer (P2P) network technology to simplify the linkage between IP security cameras and ...

Hi ppsphysec,

Try using surveillance pro software