Amcrest Forum

Hi jlcsr09,

I would suggest you to check with different power adopter if that does not help no other troubleshooting i can think of since it wont powering ON.

Hi GuitarGuy,

If you connects the IP8M-2496E directly to your NVR it will not show up in the IPconfig because the NVR will assign its own IP range and your network IP range is different than that. You can login to your NVR IP and access the cameras under device option.

Hi Gikrik,

If P2P status of your camera offline it may not connect. In this case the best way to connect the camera is do port forwarding.
refer below video link:
https://www.youtube.com/watch?v=o9gWmwBpohg

Hi JStateson,

IP8M-2496E will work without any issues upto 150ft with standard PoE 802.3af. Try to check with different gauge cable like CAT6 and see if that make any difference.

Hi taymag,

Did you change email password or any other privacy & security settings on the email?

Hi KySky, All amcrest NVR's by default set into overwrite option when HDD will reach no free space it will not delete complete recording and start over it will overwrite the initial recordings and hold the other recordings that is the reason it will stay on 0 space, It will not affect the cameras li...

Hi jsp245,

If you are trying to do it on phone app you may not be able to do it proper, Try to do it from computer by login into the cameras web interface.
Refer below link:

https://www.youtube.com/watch?v=KQeJb5z4sBQ

Hi weegreenblobbie,

Try with an formatted usb possibly in fat32 format.

Hi rmayo,

How you added camera to the surveillance pro, P2P mode or IP Domain?
If its through P2P try adding IP domain mode by doing port forwarding , Please refer below link.

https://www.youtube.com/watch?v=SZ5ZVEDb8Io

Hi Ricky,

On the live view you have an option for sub-stream select that and see if it works.