Amcrest Forum

I have three 1080P HD pan/tilt wifi cameras. I'm having problems with only one of them. About once or twice a day, when I log in to view the camera in question, I find the time stamp has disappeared along with the channel title. Also, sometimes the orientation has been reset to default. I currently ...

I am getting the same "login timed out" error message while using the Pro app on my Samsung phone. Mainly while connected to 3G networks or wifi networks away from home. However, sometimes even while connected to wifi network at home. I setup the cameras (1080P wifi) using the serial numbe...

Sorry...I gave you the wrong info. - Using IP Config program, click on the "e" to login to the camera in question. - Click on "Camera" on the left side menu. - Click on "Video" - Click on "Overlay" ***You will now have many options for adding a privacy mask, a...

I don't know if this is what you mean but I found the way to add/edit all text that appears on video feeds (including time stamps). Here's what I found: Using the IP Config app, - Select the gear "Config" icon for the camera in question. - Enter appropriate user ID and password info to log...

I just purchased two of the 1080P cameras. I am able to view live feeds from both cameras on my personal laptop (Windows) using the "Amcrest Surveillance Pro" program. It looks like you can view many more. I only have two but I can see live feeds from both at the same time. Look at the onl...

I found the solution to correcting the time stamp. Using the IP Config app, - Select the gear "Config" icon for the camera in question. - Enter appropriate user ID and password info to login. - Click on "Info" icon. - Choose to either "Sync PC" to sync with your compute...

I just received two new ProHD 1080P Pan/Tilt Wi-Fi cameras. I installed one and upgraded the firmware - no problem. Actually, the Youtube instruction didn't mention the cloud "Check version/Update" function. It worked on my first try. Second camera - I tried to initiate the cloud "Che...