Amcrest Forum

Not able to do Live View since upgrading to iPhone X. Is it supported? If not, when?

I have two cameras with the exact same settings, yet one works and the other does NOT work. Resetting and re-configuring do not solve the issue either. They were both working fine before the firmware upgrade. Every firmware upgrade messed up existing setup. This is frustrating.

I just noticed my SD card has disappeared from the listing last night while I was playing with my network settings. I'm thinking it was from the firmware upgrade I did a couple month ago because it was working fine before that. Maybe I will try a reset tonight...

byronbigrims wrote:App on iPhone is not working over mobile network,
Once I'm home and is connected to my home wifi I can access all the cameras just fine. I notice this problem right after iOS 10.2 update. Please fix .

Same issue in iPhone 7+.
Cellular data is on but it refuses to connect immediately unless on wifi.

Please get the recordings fixed at amcrestcloud.com!!!

same issue...

very unreliable when you need it!

SERIOUSLY!?!?

For people with physical access to the camera right now, does the camera reset or keep resetting (when it does that boot up sequence)? I have a nanny at home right now, and I'm away. I don't want that camera to keep moving!!!

Come on, you must have a working backup server. Get it working already. SERIOUSLY, if this issue keeps up, I want my money back!!!

Amcrest Cloud seems to work now but Amcrest View Lite is still not working!!!

Spoke too soon, both Amcrest View and Amcrest Cloud are not connecting...

This unreliability is frustrating!