Search found 4 matches

by Bigtooth18
Mon Dec 04, 2023 4:24 pm
Forum: Amcrest View Pro
Topic: Videos exporting to the wrong aspect ratio
Replies: 14
Views: 10548

Re: Videos exporting to the wrong aspect ratio

I am trying to log into the NVR via Config Tool on my Mac, but it keeps shutting down unexpectedly. Is there a way to get to the necessary setting there? HDMI cable is new and had no issues when I used it for my TV/laptop interface. I tried the monitor buttons, it only shows a "lock" icon,...
by Bigtooth18
Mon Dec 04, 2023 2:11 pm
Forum: Amcrest View Pro
Topic: Videos exporting to the wrong aspect ratio
Replies: 14
Views: 10548

Re: Videos exporting to the wrong aspect ratio

Sorry, the NVR is connected directly via HDMI to the monitor. It is not connected to a PC.
by Bigtooth18
Mon Dec 04, 2023 2:04 pm
Forum: Amcrest View Pro
Topic: Videos exporting to the wrong aspect ratio
Replies: 14
Views: 10548

Re: Videos exporting to the wrong aspect ratio

Thank you for helping. All pictures were taken from my phone and Airdropped to my Mac. POE camera? by Amcrest. (Where can I find this more detailed info?) DELL monitor 4K UHD S2722QC The monitor is connected via USB directly to the NVR. I'm using my Mac to communicate in the forum.
by Bigtooth18
Mon Dec 04, 2023 1:22 pm
Forum: Amcrest View Pro
Topic: Videos exporting to the wrong aspect ratio
Replies: 14
Views: 10548

Re: Videos exporting to the wrong aspect ratio

I just purchased a new monitor with a resolution capability of 3840x2160 in an attempt to increase the clarity/resolution of the desktop. When I installed it and compared it to the 1920x1080 monitor, the sharpness was the same. I changed the resolution to 3840x2160 (8MP) and there was no change in t...