Search found 13 matches

by kquinnell
Fri Dec 02, 2022 10:09 am
Forum: Amcrest Smart Home
Topic: AD410 reboots when doorbell button is pressed
Replies: 32
Views: 16117

Re: AD410 reboots when doorbell button is pressed

Just received and installed my replacement AD410 and it works fine. I appreciate Amcrest for sending out the replacement after I did everything on my end to rectify the problem.
by kquinnell
Wed Nov 09, 2022 5:34 pm
Forum: Amcrest Smart Home
Topic: AD410 reboots when doorbell button is pressed
Replies: 32
Views: 16117

Re: AD410 reboots when doorbell button is pressed

Revo2Maxx - Support has now sent me an RMA for the AD410 itself. I saw your previous post about resetting the password which is definitely worth a try. Also, one of the first things support had me do was "update" the firmware. It was already up to date but I went ahead and reflashed it jus...
by kquinnell
Mon Nov 07, 2022 9:04 pm
Forum: Amcrest Smart Home
Topic: AD410 reboots when doorbell button is pressed
Replies: 32
Views: 16117

Re: AD410 reboots when doorbell button is pressed

Got the new chime kit. No luck. Still crashes when the doorbell is pressed.
by kquinnell
Wed Nov 02, 2022 2:47 pm
Forum: Amcrest Smart Home
Topic: AD410 reboots when doorbell button is pressed
Replies: 32
Views: 16117

Re: AD410 reboots when doorbell button is pressed

The support ticket resulted in Amcrest sending me a new chime kit. I'll let you know what happens.

Thanks,

Kyle
by kquinnell
Sun Oct 30, 2022 6:55 pm
Forum: Amcrest Smart Home
Topic: AD410 reboots when doorbell button is pressed
Replies: 32
Views: 16117

Re: AD410 reboots when doorbell button is pressed

You are correct on the transformer. 1.875amps is listed on the box. The meter I used is an inline meter to measure the current. When I just measured the chime and rang the bell (no AD410, chime only touching the wires together) the peak current was about 950mA. If I held the wires together it would ...
by kquinnell
Sun Oct 30, 2022 1:31 pm
Forum: Amcrest Smart Home
Topic: AD410 reboots when doorbell button is pressed
Replies: 32
Views: 16117

Re: AD410 reboots when doorbell button is pressed

I did some more checking measuring the current flow. The AD410 uses about 240mA in the normal state. When I press the button it peaks at 1.7A with the mechanical chime connected. Measuring the chime alone was about 950mA peak.
by kquinnell
Sun Oct 30, 2022 11:57 am
Forum: Amcrest Smart Home
Topic: AD410 reboots when doorbell button is pressed
Replies: 32
Views: 16117

Re: AD410 reboots when doorbell button is pressed

Thanks again for the feedback. I just replaced the wires with new 18/2 wiring (did a mock up indoors) and replaced the transformer. To make sure I did the wiring correctly I tested the doorbell chime by itself by contacting the wires and it worked. When I connected the AD410 it still reboots. Now th...
by kquinnell
Sun Oct 30, 2022 9:33 am
Forum: Amcrest Smart Home
Topic: AD410 reboots when doorbell button is pressed
Replies: 32
Views: 16117

Re: AD410 reboots when doorbell button is pressed

I have experimented with my Synology NAS and had read in another post that the NAS can affect the settings. I have the NAS disabled now though and have had it disabled since the last factory reset. Every time I change something to test the indoor chime I have to do a factory reset to remove the chim...
by kquinnell
Sat Oct 29, 2022 7:53 pm
Forum: Amcrest Smart Home
Topic: AD410 reboots when doorbell button is pressed
Replies: 32
Views: 16117

Re: AD410 reboots when doorbell button is pressed

For the chime time I have tested with as little as 1 second with my old digital chime and it didn't seem to make a difference. Now I have a mechanical chime installed. At this point it does kill the camera on every push of the button. When I reviewed my sdcard for "calls" I noticed it rebo...
by kquinnell
Sat Oct 29, 2022 5:48 pm
Forum: Amcrest Smart Home
Topic: AD410 reboots when doorbell button is pressed
Replies: 32
Views: 16117

Re: AD410 reboots when doorbell button is pressed

Thank you again for the response. I believe your picture accurately represents my setup. "It could be that the Chime Kit is damaged however if that was the case when you remove the Camera from being used with a Indoor Chime there should be no issue when the Button is pressed because the camera ...