Amcrest Forum

An update on this after a bit of debugging, it looks like not only is the camera not compatible with the NVR but trying to do anything via the NVR disables AI functionality on the camera even if you go direct to the camera's web interface. So if you factory reset the camera to get the AI back and g...

Hello everyone, Very sorry for the lack of replies on the forums lately. I will making sure that an upload of the old version of the AD410's firmware will be available soon on our website, and I have forwarded the issues with the new AD410's firmware to our developers, this thread's contents included.

Hello everyone! New firmware for the AD110 and AD410 is available now at the Amcrest Smart Home firmware page: https://amcrest.com/firmware-ash I don't have any detailed changelogs for either at the moment, still working on getting those, but I can run down the general changes and fixes I know were ...

Hi @eliamcrest - Did you never hear back to understand what the situation is with the AD410 NightVision defect? I've seen several additional posts elsewhere that have stated Amcrest is unable to provide any AD410 RMA replacements and only a refund could be issued. So these folks are forced to give ...

I have some new information that's relevant to dead AD410 doorbells and indirectly to their support. I just saw a post on Reddit where a malfunctioning AD410 was replaced by Amcrest under RMA. Support working well there. However, the replacement AD410 had the unacceptable nightvision IR flare glare...

Thanks @eliamcrest for this update! My AD110 was moved to a remote vacation cabin that I won't be traveling to anytime soon. What I will do though is post an update on the Home Assistant forum giving them this info. P.S. Any further word on the AD410 update or perhaps an early draft of the release ...

Hello everyone, Apologies I haven't been too active lately, been a hectic few weeks for me! In any case, I have just been provided with a new firmware version for testing that reportedly fixes the API issues. I can provide this firmware to those who ask via a ticket, but as this is a test version, t...

Hello everyone, I'm here to provide an update regarding the API; the dev team has been notified of the issue, and they are working on a fix. This is confirmed to be a bug, R&D is not making any plans to disable the API. Apologies for the delay in me getting back to you guys; I was out sick for o...

While my AD110 doorbell was running on 1.000.00AC008.0.R.210422, I was able to see "events" from the doorbell in the open source application Home Assistant, and act upon them via home automation routines (play a doorbell chime on smart speakers in the house, etc). Events were things like ...

This is an OH SH!T update that I was very concerned that Amcrest would pull. I had very recently asked @eliamcrest to clarify if this was going to be the direction for any future update to the SmartHome devices, but never got a reply. See: https://amcrest.com/forum/amcrest-smart-home-f32/an-update-...