Amcrest Forum

Ok. It appears to be working good now. Here are the things that I found: 1) Don't overlap the Regions. This seems to negate all detection 2) The smaller the Region, the better the sensitivity. A small region at 100 Sensitivity will trigger whereas a region of the entire area at 100 Sensitivity will ...

The first image in my post you can see the Orange block is selected and set to 62 &2 The second image has the Yellow block selected and set to 100 & 1 - this is the farthest away and was not trigging with the defaults even when fully lit. I set it to these values so it would trigger when tha...

Having problems getting motion detection working at night under the camera's IR lighting. I have the following set up in the video detection screen: A1.PNG A2.PNG A3.PNG I don't see anywhere for IR settings. Yet when the room is completely dark and the IR light from the camera is ON, I can see the p...

Quick Update:
Amcrest support now considers my ticket to be 'resolved' ! Yet they have provided no fix or resolution.

I have a "Workaround" that is temporary for setting static IP addresses
and I still cannot downgrade the firmware.

Apparently this is 'Good Enough' for them.

No problem. Sorry for the issues. I guess it sounds like a new hardware setup that maybe a FW in the future will cure the issue your having as one can hope. Now makes this sound like a V3 Revision 2 rather then a V3 normal. Just wondering on the Box does it have a Silver or white sticker that has a...

So, I bought another IP2M-841B-V3 and it has the exact same problem on the Network -> TCP/IP screen: any changes results in "Null not allowed" error. As far as I can tell, it is brand-new in the box, factory direct with no funny-business regarding repackaged returns. And with .15. firmware...

Quick update:
Downgrading the firmware still fails as before.

Ok. I think I stumbled upon a 'temporary' fix, that's laughably obvious: Network->TCP/IP->Reset Defaults->Save I can then make changes to anything on that page and its actually sticks! (for a while at least) After playing around with the settings to see what does and doesn't work, it has reverted ba...

Support is not giving me a warm fuzzy. Over the past 3 days, they've only had two suggestions:

1. Network->TCP/IP->Refresh/Static/Save
2. Try #1 again

I've tried this multiple times, as fast as possible, and still no joy.
Hope they can come up with something else to try.

Update: Tried the update locally and still no joy. It didn't not accept it. Uploaded and it automatically Rebooted. Waited a LONG time for the reboot and when it came back it was still copyright 2021 and .15. version.