Amcrest Forum

Transformer is officially 16.5VAC 37VA, with no load connected it reads 19.6VAC, with my Skybell HD connected it reads 18.7VAC (As you point out, no point measuring with the dead AD410 connected) On button press it SHOULD read 0VAC as a button press should be a complete short. The odds of me having ...

I would look at Returning your Devices Defective I am guessing maybe bought from Amazon and they offer good Return so that is what I would do. Unfortunately I bought direct from Amcrest, and not through Amazon. I have not found any way to return my defective products to Amcrest as they won't answer...

The doorbells seem to have issues with people trying to connect them on a Desk for testing and making a connection without a doorbell connected and maybe they don't connect the Chime Kit as well. This is not the case here. The chime kit was connected first, and then the doorbell was connected to th...

Hi, I have 2 AD410 doorbell cameras. The first one lasted about a week, and then lost connection to the network, has no lights on it, and no indication it has any power at all. I installed the second one as a replacement, and it suffered the same fate in under 5 minutes. Both still power on with a U...

Mine is also bricked, but connected to a normal doorbell system. Unfortunately "just exchange it" appears to be completely impossible as Amcrest support is refusing to answer me by phone, web form, or email.

Hi, I'm incredibly frustrated right now. I'm trying to find any possible way to get support with my defective Amcrest AD410 Doorbells, and I just can't find any way to get support. I received the doorbells 3 weeks ago, the first one died 1 week later, I replaced it with the second one which died in ...