Amcrest Forum

When trying to display a view cycle from The Display view, I have the option to set the video detect and Channel Grid to Single Channel View and also place a check mark under the Channel group and select the cameras and ports ONLY to view as a single respected view per channel, however, it still inc...

Just received another refurbished DVR. Cover had a dent in it so I swapped out the return cover and serial number sticker with the refurbished DVR. Pulled out my 10 TB WD 3.5 inch Sata HD out of the defective unit and installed it in new refurbished unit. Put it all together and went back through th...

Still no apparent resolution to the cycle view not displaying full pictures only WITHOUT THE INCLUSION OF OTHER GRID VIEWS. I was told that Amcrest recognized this as a problem and it is determined that it is a software or hardware problem or both and my option is to swap out the defective unit with...

Also, I had an audio conference call with a gentleman who worked in the tech department. He showed me some stuff that was very valuable on the software side. No language barriers and the guy definitely knew his job understanding the systems and the hardware and software configuration pieces. There a...

So far so good. No flashes and grid changes. If it reoccurs, will put the black electrical tape over the DVR. Not happy with Amcrests solution to the remote problems associated with the older models to simply not provide a remote with the newer models when they should have resolved the IFR problem. ...

Thanks for the tip. Still bothers me about that factory internal reset for the simple reason of not knowing if I am doing something wrong or if it is a defect in The DVR... Also, no more non purposeful grid flashes or grid changes in the last 24 hours since I moved that DVR behind the TV to not have...

So far no grid changes since I placed the DVR behind the TV shielding the infrared sensor on the DVR, but still skeptical as even when the TV remote was not being used, the flipping grid would change to a different view. I am still stumped why this DVR will not do a hard factory reset unless I am mi...

Well I must be doing something wrong with that button as I was never prompted to enter a new password as in the beginning when I bought it. The good news is, since I put that DVR behind the TV, where the If button is not visible, so far, and knock on wood, the grids have not flashed and changed. Tim...

Flipping variables. I noticed that my flipping TV remote changed the grid views when using the volume buttons. I moved the DVR behind the TV and it resolved that issue. So far no grid changes but time will tell. When doing a hard factory reset, if I am not prompted to enter a new password does that ...

The parameter cycle view is disabled. I have it set for peer to peer. On my phone. Does a factory default require you to enter a new password as I have removed the screws for the top cover, then removed the cover, then pushed down the reset button on the motherboard and held it down while the DVR is...