Search found 4 matches

by pdurdeen7
Sun Aug 29, 2021 2:45 pm
Forum: Smart Home Cloud
Topic: Can not add camera on smart home app
Replies: 4
Views: 5163

Re: Can not add camera on smart home app

Thanks. Disappointing, the ad said Alexa compatible
by pdurdeen7
Sat Aug 28, 2021 8:31 pm
Forum: Smart Home Cloud
Topic: Can not add camera on smart home app
Replies: 4
Views: 5163

Re: Can not add camera on smart home app

Almost forgot, my camera is, Amcrest UltraHD 4K (8MP) Outdoor Security POE IP Camera, 3840x2160, 98ft NightVision, 2.8mm Lens, IP67 Weatherproof, IK10 Vandal Resistant Dome, MicroSD Recording, White (IP8M-2493EW
by pdurdeen7
Sat Aug 28, 2021 8:29 pm
Forum: Smart Home Cloud
Topic: Can not add camera on smart home app
Replies: 4
Views: 5163

Can not add camera on smart home app

Trying to add my camera to the smart home app. The app will not accept the serial number. It says it’s invalid. I am able to add it to the view pro app with no issues. The serial I’m using is AMC064F6CB2134411D. As you can see from the pictures, this should be the correct number. Only reason I’m try...
by pdurdeen7
Sat Aug 28, 2021 5:58 pm
Forum: Amcrest Cloud
Topic: My IP camera serial number isn't long enough to sign up
Replies: 6
Views: 9882

Re: My IP camera serial number isn't long enough to sign up

I am having the same issue. It’s not a camera issue, it’s an app issue. The camera works on the Amcrest view pro app, but on the Amcrest smart home app, it won’t accept the sn. It’s the same sn that I used on the view pro app. Since I cannot get smart home app to work, I can use my Alexa devices.