Amcrest Forum

Tried everything with Amcrest support but after year's of having a very stable remote connection when out and about I can no longer connect when using Vodafone 4g. Nothing has changed on my network or the 11 cameras I have. Strangely though if I am out and about and connect to someone's Wi-Fi, barbe...

Is anyone else having difficulties connecting remotely in the UK? I have 11 cameras and not one will connect remotely, been working fine now for well over a year without a glitch. Interestingly my neighbour, (totally different network) cant connect to his Amcrest cameras and my son who is a couple o...

I have been unable to connect remotely use Amcrest Surveillance Pro for over a week now to my 11 Amcrest IP cameras (Network - Vodafone 4g). My remote connection has always worked well and been very stable, no changes have been made, no new equipment introduced. At home on my network using wifi all ...

Yes - all 11 of my cameras are now connecting remotely

So..................here is Amcrest Supports reply, not very helpful really :-( "Leonard (Amcrest) Aug 17, 2021, 3:45 PM CDT Hello Lee, This is Leonard with Amcrest. I apologize for the issue you're having with the app. I reached out to the R&D team to further investigate. I apologize for t...

Was trying to setup P2P yesterday on a new outdoor PTZ Amcrest cam (in Texas) but no luck. I submitted a support request email but no feedback yet. I too have submitted a ticket and provided all 11 serial numbers of my cams so hopefully they will get this sorted. Not much use to me having no remote...

Haven't been able to connect remotely to any of my 11 cameras for about a week now. All good via wifi when at home on my network. Has been stable for as a long as I can remember and I haven't changed any settings? I even bought 2 extra cameras from Amazon just to make sure the fault isnt at my end. ...