Search found 2 matches

by Snooper
Sat Jun 12, 2021 8:17 am
Forum: Amcrest Cloud
Topic: Action failed The camera is already in use on another account
Replies: 8
Views: 20280

Re: Action failed The camera is already in use on another account

Revo2 - thanks for taking the time to comment. I spoke with at least 2 supervisors, one of whom sent me an e-mail. None of them had any suggestions for 'un-orphaning' a camera like this one. I even gave them all the particulars (my e-mail address and camera serial number) so that they could simulate...
by Snooper
Fri Jun 11, 2021 9:20 pm
Forum: Amcrest Cloud
Topic: Action failed The camera is already in use on another account
Replies: 8
Views: 20280

Re: Action failed The camera is already in use on another account

I have exactly the same problem. I bought an ADC2W which my daughter set up on her I-pad, registering it in my e-mail's name. The camera worked well. So, she removed her account and I tried to set SAME the camera up on a new account (with the same registered e-mail address), using my tablet. I could...