Amcrest Forum

Why doesn’t Amcrest spend time testing BEFORE releasing upgrades. Seems like a constant history of problems whenever you release an upgrade. Can you mature the change management process so we, your customers, are not continually inconvenienced when upgrades are released.

I have been troubleshooting the loss of connectivity to my cameras since the Amcrest app update and found a solution. Basically, the app update changed from using the “HTTP Port” setting to “TCP Port”. I was previously using “8080” in the Amcrest app for several years with the camera below. Once I c...

I had the same issue with my Gmail account. I created a Yahoo account with the config below. Also had to hunt for the Yahoo setting, “Allow apps that use less secure sign in“ to make it work. Hope this help...

2 of my 3 IOS devices automatically updated the Amcrest app to Version 4 today. The 2 IOS devices that received the app update no longer connect to any of my cameras. I’m watching another forum thread where email alerts mysteriously stopped working. First, email alerts stopped working and now I can ...

Interesting that a firmware “fix” are for cameras NOT in the majority represented in these expanding threads. I think it is time to abandon this brand and move on with another solution. Amcrest should rebrand these as video monitors rather than security cameras. I essentially have dumb cameras that ...

My camera models IP2-841, IPM-721B, and IPM-723B all stopped sending email alerts using my gmail account. Tried recommendations from previous threads to change from SSL to TLS but that didn’t work. Email test within the camera reports a red, “Email test failed”. I also have a couple of Foscam camera...

If anyone is interested, changed all my cameras to my local ISP email SMTP server/username settings. All cameras are now attaching 5 snapshots per email. A little more troubleshooting on my part uncovered that I used "authentication=none" and Port 25 (from an Amcrest web page image) for my...

I have 4, IP2M-841 cameras that have been in operation for about a year. I currently use a GMAIL account on all cameras for receiving snapshot attachments upon motion detection. Cameras all have the latest firmware with a snapshot setting of “5” per email. The number of Email attachments sent during...

^ Wow... Didn’t realize Amcrest acknowledged this as a known issue in 2015. A couple months, it will be 2018! Amcrest, don’t you realize that the customer struggle is real and extended delays for a solution hurts your reputation? A response to call tech support with the usual inventory of numbers wi...

An excellent recommendation Jules for Amcrest customers. Really had high hopes when I switched from Foscam to Amcrest. Never experienced these seemingly untested, flawed, and completely disfunctional updates from Foscam. "login Tinout" to all my cameras since Amcrest's Feb 16th update. Thi...