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by ndompierre
Wed Feb 24, 2021 8:39 am
Forum: Amcrest Cloud
Topic: Action failed The camera is already in use on another account
Replies: 8
Views: 20143

Re: Action failed The camera is already in use on another account

Got exactly the same issue, i bought a ASH42-W from amazon warehouse (A previously used camera but returned) and i'm unable to register the camera in Amcrest SmartHome as the camerai is registered in the previousowner cloud account. Support want to do an RMA for that, i can't believe it.