Amcrest Forum

GaryOkie thanks - I only realized this when setting up a smart lightbulb a while back when I was poking around with my router settings. Unfortunately a lot of people don’t understand this, and product support usually bypasses any network hardware settings as there are too many to support. Hopefully...

Cross posting my reply from a similar post: https://amcrest.com/forum/viewtopic.php?f=18&t=14397&p=34593#p34593 If you’re using a Dual-Band router and have the SSID (network name) the same for both channels, then some smart devices that only work on 2.4ghz will have trouble staying connected...

If you’re using a Dual-Band router and have the SSID (network name) the same for both channels, then some smart devices that only work on 2.4ghz will have trouble staying connected to the 2.4ghz channel since the 5.0ghz channel has the same name (the device can’t distinguish). To fix this, change yo...