Amcrest Forum

Here is the email response to my Tech Support ticket on this issue. (My opinion--they are clueless. I've had other problems in the past 2 years and their Tech Team has consistently been challenged, to be kind. More like incompetent.): Response: Our R&D team is currently working to identify and r...

I have been getting the same error Network Config Error since 11am today. The app does not show any of my 3 cameras. Can't login to the website either. Confirmed my cameras are working by viewing them on the Amcrest Surveillance software.

Revo2Maxx - Thank you for your reply and insight. I thought that building my security cameras around Amcrest products was a good idea, but the more I learn, the less enthused I have become. I would conclude that Amcrest must have inconsistencies in how they've built their cameras within the Smart Ho...

I am using Amcrest Surveillance Pro to view and playback video from my Amcrest Doorbell Camera AD110. Viewing works fine. Unfortunately, when I want to payback an event that has been recorded I get this message: "Failed to get the first frame video. The first stream is zero." I have reform...